Search
Close this search box.
$0.00
0
0
Subtotal: $0.00
No products in the cart.

Firearm Repair

Diamondback Firearms LLC Shipping Instructions

Please follow the shipping instructions outlined below. This will prevent possible shipping and processing delays of your firearm or firearm part for repair.

Step 1: Preparing Your Firearm or Part for Shipment

  • For safety, ensure the firearm is not loaded
    • Do not ship live ammunition
  • Include your lock and key or combination
  • Remove aftermarket parts such as slings, grip covers, etc
  • For best results, include your magazine(s) for inspection and test firing
    • Pistols: Diamondback Firearms, LLC does not warranty issues resulting from the use of aftermarket magazines
  • Notate your serial number as you will be asked to reference it during repair inquiries

Step 2: Packaging Your Firearm or Part for Shipment

  • All firearms must be packaged securely in a cardboard shipping box free of images or words that may reveal the current or previous contents of the box
    • Tip: Diamondback cardboard cases can be turned inside out and used as shipping boxes
  • Diamondback Firearms, LLC will not provide shipping materials
    • Shipping materials can be obtained at the appropriate carrier’s shipping hub, Walmart, or local dollar store
  • Diamondback Firearms, LLC is not responsible for firearms or any parts damaged in transit
  • The shipping label should be placed in a conspicuous location on the box
    • The shipping label should be address to the attention of the “DBF Service Dept.” Please do not use “Firearm” on label, address to “DBF”
  • Include the completed Warranty Repair Sheet provided and a copy of your FFL if applicable. To begin the warranty process click here.

Step 2: Packaging Your Firearm or Part for Shipment

  • Bring your return package the appropriate carrier’s drop off facility or make arrangements with that carrier for a pickup from your location
  • For locations or to make arrangements for pickup, please visit the appropriatecarrier’s website for more information

If you have additional questions regarding the shipping process, please call us at 321-305-5995 or email us at info@diamondbackfirearms.com